N9 Midterm Review
-1- 66% on the first five chapters, all multiple choice
-1- Chapter 1
1. Know the difference (how they differ) between leader, manager and follower.
2. Understand the decision making process of a committee
3. Remember Maslow and his hierarchy of needs
4. What is mangers decsion making process, give examples of how they work and apply.
5. Herzberg theory, what are they? How do they differ?
6. Organizational Behavior Modification. How does it work in an organization?
7. Gardner’s tasks- make them real and apply to each other to remember.
8. Understand the leadership theories.
-2- Chapter 2
1. Transformational leader – application of this role, what do they do? How they relate to the followers.
2. Transactional leader – what are the differences between the two
3. What keeps people happy in the workplace?
4. What is a mentor? What makes them good?
5. What is the emerging workforce? What are the baby boomers? How do they differ?
6. What is empowering staff? What does it mean?
-3- Chapter 3
1. Know Druker’s 5 basic functions and how to apply the tools to nursing practice.
2. What is quantum leadership? How is it used?
3. How do managers allocate resources at the unit level (people, equipment, etc.)
4. What is the definition of managed care? Which theory is managed care grounded in?
5. What are the key elements of case management?
-4- Chapter 4
1. What are the ethical points of nursing
2. Know the definition of: (Box 4-2) verocity, justice, fidelity, nonmalaficience, benaficience, paternalism, respect for others, automony (*most important point to teach patients to be autonomous of their own care)
3. MORAL model, what is it and how does it help us to make ethical decisions?
4. What is a whistle blower lawsuit? What makes it valid?
5. What is a decision making tool and how is it used?
-5- Chapter 8
1. What are the planned change theories?
2. What is linear vs. nonlinear? Are they planned change mechanisms?
3. How should a change agent be viewed by staff?
4. What are some strategies for involving or improving staff participation in the change process?
-6- Chapter 10
1. What are the correlates of job satisfaction?
2. What is the reason for having collective bargaining.
3. What is workplace advocacy and how is it used?
4. Know the difference of negotiation process and what it is.
5. What is it to be a facilitator?
6. What is it to be a mediator?
7. What is it to be a arbitrator?
8. What does a statutory supervisor refer to?
-7- Chapter 14
1. What is client focused care?
2. What are the detorants to appreciating cultural diversity?
3. What are empowerment and advocacy in reference to cultural diversity?
-8- Chapter 15
1. What is differentiated nursing practice?
2. What are the different nursing care delivery strategies?
3. Know the difference between nursing care plan, physician orders, a critical pathway and a units standing orders.
-9- Chapter 18
1. Know the implications of cultural imposition and what does it mean?
2. What are acculturation, ethnocentricity, and cultural diversity and sensitivity?
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